Privacy Policy

Annie's Havens Ltd. ("us", "we", or "our") operates the https://www.annieshavens.ca website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information collection and use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Cookies and usage data

Usage data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking and cookies data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier, sent to your browser and stored on your device. We also use beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of cookies we use include session cookies (to operate the Service), preference cookies (to remember your settings), and security cookies.

Use of data

Annie's Havens Ltd. uses the collected data to provide and maintain the Service; to notify you about changes to the Service; to allow you to participate in interactive features when you choose to; to provide customer care and support; to provide analysis and valuable information so we can improve the Service; to monitor usage of the Service; and to detect, prevent, and address technical issues.

Transfer of data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction, where data protection laws may differ. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your submission of such information represents your agreement to that transfer. Annie's Havens Ltd. will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of data

Annie's Havens Ltd. may disclose your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation; to protect and defend the rights or property of Annie's Havens Ltd.; to prevent or investigate possible wrongdoing in connection with the Service; to protect the personal safety of users of the Service or the public; or to protect against legal liability.

Security of data

The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic, to understand how visitors find and use our site. Analytics cookies are only set if you choose Accept on the consent banner shown on your first visit; if you decline, no analytics cookies are loaded. You can change your choice any time by clearing this site's data in your browser, and you can also opt out by installing the Google Analytics opt-out browser add-on. For more information on Google's privacy practices, see Google's Privacy & Terms.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and will update the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us:

• By email: administration@annieshavens.ca
• By visiting our contact page
• By phone: 905-294-2137
• By mail: 517 Upper Sherman Ave., Hamilton, ON L8V 3L7